1. Introduction
Welcome to Mbox Cloud. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website or use our cloud storage services and tells you about your privacy rights and how the law protects you.
2. Data We Collect
We collect various types of information to provide and improve our Service to you:
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Personal Identification DataName, email address, phone number, and payment details for subscription or commission payouts.
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User FilesFiles you upload to Mbox Cloud. We encrypt these files and do not access their content unless required by law or technical support requests authorized by you.
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Usage DataInformation on how the Service is accessed and used (e.g., page views, storage quota usage, device info).
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Tracking CookiesWe use cookies to track activity and hold certain information (e.g., session status, affiliate tracking).
3. How We Use Your Data
We use the collected data for various purposes:
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To provide and maintain our ServiceIncluding monitoring the usage of our Service.
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To manage your accountTo manage your registration as a user of the Service.
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To provide customer supportTo detect, prevent and address technical issues.
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To provide you with newsSpecial offers and general information about other goods, services and events which we offer.
4. Data Sharing & Third Parties
We do not sell your personal data. We may share data with:
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Service ProvidersThird parties who provide infrastructure (servers), payment processing (ToyyibPay/Stripe), or analytics.
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Advertising PartnersWe may work with ad networks (like PropellerAds) which use non-personally identifiable information to show relevant ads.
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Legal ComplianceIf required by law or in response to valid requests by public authorities (e.g., MCMC, PDRM).
5. Data Security
The security of your data is important to us. We use AES-256 encryption for file storage and SSL/TLS for data in transit. However, remember that no method of transmission over the Internet is 100% secure.
6. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.